NEED A HELPING HAND?

Ask for support.

If you have medical aid but cannot afford the excess or co-payment for essential treatment, tell us about your situation. Every request is read by a person and handled in confidence.

01 About you

So that we know who to contact.

Full name

Phone or WhatsApp

Email address

Town and region

02 Your treatment

Details from your medical aid and your doctor.

Medical aid scheme and plan

Membership number (optional)

Diagnosis or condition

Treatment required, and where

Excess or co-payment amount

When is payment due? (optional)

03 Your situation

Tell us, in your own words, why you need a helping hand.

04 Supporting documents

PDF, JPG, PNG or Word documents. Up to 5 files and 10 MB in total.

Drop your documents here or tap to choose files: your ID, medical aid card or statement, and the doctor’s letter or quote