/* A quiet, confident place to ask for help. */
.assistance { position: relative; padding-top: 10px; padding-bottom: 110px; }
.assistance-grid { display: grid; grid-template-columns: minmax(250px, 1fr) minmax(0, 2fr); gap: 26px; align-items: start; }
.assistance-guide { position: sticky; top: 130px; background: #f1edf5; border: 1px solid #ffffff70; border-radius: 22px; padding: 34px 30px; }
.assistance-guide h3 { font-size: 27px; letter-spacing: -.035em; line-height: 1.2; margin-bottom: 24px; }
.guide-steps { list-style: none; margin: 0; padding: 0; display: grid; gap: 20px; }
.guide-steps li { display: grid; grid-template-columns: 34px 1fr; gap: 14px; font-size: 14px; line-height: 1.7; color: var(--muted); }
.guide-steps li > span { width: 34px; height: 34px; border-radius: 50%; background: var(--paper); border: 1px solid #dccde5; display: grid; place-items: center; font-family: var(--display); font-size: 16px; color: var(--purple); }
.guide-steps strong { display: block; color: var(--ink); font-weight: 600; margin-bottom: 2px; }
.guide-note { display: flex; gap: 10px; margin-top: 26px; padding-top: 20px; border-top: 1px solid #dccde5; font-size: 12px; line-height: 1.7; color: var(--muted); }
.guide-note > span { color: var(--purple); font-size: 17px; line-height: 1.3; }
.assistance-form { position: relative; background: #fffaf7db; border: 1px solid #f3dde6; border-radius: 22px; padding: 42px; backdrop-filter: blur(12px); box-shadow: 0 20px 80px #9e507310; }
.assistance-form fieldset { border: 0; padding: 0; margin: 0 0 38px; min-width: 0; }
.assistance-form legend { display: flex; align-items: baseline; gap: 12px; padding: 0; font-family: var(--display); font-size: 25px; letter-spacing: -.03em; line-height: 1.2; }
.legend-index { font-family: var(--body); font-size: 10px; font-weight: 700; letter-spacing: .18em; color: var(--rose); }
.assistance-form legend + p { margin: 8px 0 22px; font-size: 13px; color: var(--muted); }
.dropzone { position: relative; display: block; border: 1.5px dashed #d9b7c6; border-radius: 18px; padding: 30px 24px; text-align: center; background: #fdf4f7; cursor: pointer; transition: border-color .25s, background .25s, transform .25s; }
.dropzone:hover, .dropzone.dragging { border-color: var(--rose); background: #fbe9f0; }
.dropzone.dragging { transform: scale(1.01); }
.dropzone:focus-within { outline: 3px solid var(--purple); outline-offset: 4px; }
.dropzone-icon { display: block; font-size: 34px; line-height: 1; color: var(--rose); margin-bottom: 10px; }
.dropzone strong { display: block; font-family: var(--display); font-weight: 400; font-size: 21px; letter-spacing: -.02em; margin-bottom: 6px; }
.dropzone > span:not(.dropzone-icon) { display: block; max-width: 420px; margin: 0 auto; font-size: 12px; line-height: 1.6; color: var(--muted); }
.dropzone input { position: absolute; inset: 0; width: 100%; height: 100%; opacity: 0; cursor: pointer; }
.file-list { list-style: none; margin: 12px 0 0; padding: 0; display: grid; gap: 8px; }
.file-list:empty { display: none; }
.file-list li { display: flex; align-items: center; gap: 12px; background: #fff; border: 1px solid #f0dce5; border-radius: 12px; padding: 8px 8px 8px 14px; font-size: 13px; animation: idea-in .35s ease; }
.file-kind { font-size: 9px; font-weight: 700; letter-spacing: .12em; color: var(--rose); background: #fbe9ee; border-radius: 6px; padding: 5px 7px; flex-shrink: 0; }
.file-name { flex: 1; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.file-size { color: var(--muted); font-size: 12px; flex-shrink: 0; }
.file-list button { width: 32px; height: 32px; border-radius: 50%; background: #f8e0e9; color: var(--rose); font-size: 18px; line-height: 1; display: grid; place-items: center; flex-shrink: 0; transition: background .2s; }
.file-list button:hover { background: #f3cbdc; }
.assistance-form .consent { margin-bottom: 28px; }
.form-unavailable { text-align: center; padding: 30px 10px 20px; }
.form-unavailable > span { display: block; font-size: 48px; line-height: 1; color: var(--rose); margin-bottom: 14px; }
.form-unavailable h2 { font-size: clamp(28px, 3vw, 36px); letter-spacing: -.04em; line-height: 1.15; margin-bottom: 12px; }
.form-unavailable p { color: var(--muted); font-size: 15px; line-height: 1.8; max-width: 480px; margin: 0 auto; }
@media (max-width: 1050px) {
  .assistance-grid { grid-template-columns: minmax(220px, 1fr) minmax(0, 2fr); gap: 18px; }
  .assistance-guide { padding: 28px 24px; }
  .assistance-form { padding: 32px 28px; }
}
@media (max-width: 760px) {
  .hero-actions { gap: 18px; }
  .assistance { padding-top: 0; padding-bottom: 65px; }
  .assistance-grid { grid-template-columns: 1fr; gap: 14px; }
  .assistance-guide { position: static; padding: 26px 22px; border-radius: 18px; }
  .assistance-guide h3 { font-size: 24px; margin-bottom: 18px; }
  .assistance-form { padding: 26px 20px; border-radius: 18px; }
  .assistance-form fieldset { margin-bottom: 30px; }
  .assistance-form legend { font-size: 22px; }
  .dropzone { padding: 24px 18px; }
}